Paid plans
Customers on our paid plans can access all company and employee data for as long as their plan is active. We never delete company or employee data for customers on active paid plans, except at the customer’s request.
If a paid account is canceled, we’ll delete the customer’s data one year after cancellation. If the customer restarts their subscription within one year, they can regain access to all their data.
If the customer requests immediate deletion of their data when they cancel, it can’t be recovered with a new subscription.
Free plans
Customers on our free Bootstrap plan can access all company and employee data for as long as their plan is active. We never delete company or employee data on active Bootstrap plans, except upon the customer’s request.
We delete company and employee data for Bootstrap plans after one year of inactivity.
Free trials
Customers on a free trial can access all their company and employee data for the duration of the trial.
Data will not be accessible after the trial expires and will be deleted after one year of inactivity. If a customer purchases a paid plan in that timeframe, they can regain access to all their data.